FAQ protection measures Covid-19

Last updated on 07/09/21

 

The health and safety of our guests, artists and colleagues is our number one priority at all times, so below are the answers to questions we are frequently asked about attending concerts and the protective measures that currently apply. In general, the one-of-three rule (vaccinated, recovered, tested) applies to all attendees at concerts promoted by Gadget abc Entertainment AG (the promoter). Please arrive for the event in good time and make sure you have your ticket, your COVID certificate and your ID/passport ready.

As the pandemic situation is ongoing, changes and adaptations are possible and will be announced here. Please make sure you keep yourself up to date and remember to check before your visit what measures are currently in force.

If you have any questions or concerns for which you have been unable to find an answer here, please email info@gadget.ch.

The COVID certificate provides documentary evidence that you have had a COVID-19 vaccination, have had and recovered from the disease or have tested negative. COVID certificates have been issued on request since June 2021 by vaccination and test centres, hospitals and other medical facilities, either in paper form or as a PDF document bearing a QR code.

1 – vaccinated

2 – recovered

3 – tested

To attend a concert promoted by Gadget abc Entertainment AG you must be vaccinated, have recovered or received a negative test result and be able to show a valid COVID certificate upon arrival at the venue.

No, a valid COVID certificate is required to attend our concerts. This can be shown digitally, i.e. as a PDF or in the ‘COVID certificate’ app, or in paper form and must bear a valid QR code. The certificate can only be accepted with a valid passport or other form of ID.

The certificate can be shown digitally, i.e. as a PDF or in the ‘COVID certificate’ app, or in paper form and must bear a valid QR code. The certificate can only be accepted with a valid passport or other form of ID.

For vaccinated people:
365 days from when the last vaccine dose was administered

For people who have recovered from the disease:
The certificate is valid from the 11th day after the positive test result and lasts for 180 days from the date of the test result.

For people who have tested negative:
PCR test: 72 hours from the time the sample was taken
Rapid antigen test: 48 hours from the time the sample was taken

For updates, please visit the website of the Federal Office of Public Health.

No, there are no onsite testing facilities. We will keep you informed if this changes for specific events.

Tests are carried out by doctors and in test centres, hospitals and pharmacies. Access to tests is guaranteed by cantonal authorities. Information on test options is published on cantonal websites.

You can find all the information you need regarding test costs here.

PCR tests (valid for 72 hours) and rapid antigen tests (valid for 48 hours) can both be used to obtain a COVID certificate. Self-tests are not accepted. Proof of the negative result must be shown along with a valid COVID certificate.

For updates, please visit the website of the Federal Office of Public Health.

COVID certificates are issued by the following: vaccination centres, doctors’ surgeries, hospitals, pharmacies, test centres, laboratories, cantonal authorities

If you have had a negative rapid antigen or PCR test, you will receive your certificate by email or directly in the ‘COVID certificate’ app.

You can install the official ‘COVID certificate’ app, or you can also present a printed COVID certificate bearing a valid QR code to attend a concert.

It is also recommended that you use the ‘SwissCovid’ app.

Yes, you can attend a concert with a printed COVID certificate bearing a valid QR code.

No, vaccination certificates will not suffice. You need to show a valid COVID certificate. This can be shown digitally, i.e. as a PDF or in the ‘COVID certificate’ app, or in paper form and must bear a valid QR code.

No. However, the protective measures in place follow federal/cantonal guidelines, which may stipulate the need for an additional registration or contact details to be provided. Please make sure you keep up to date in this regard in the run-up to the event you are planning to attend.

Yes, COVID certificates issued by EU member states and other EFTA countries (the ‘EU Digital COVID Certificate’) are valid.

Your COVID certificate (digital or paper copy) and a valid form of ID/passport. Driver’s licences are not accepted.

Those aged under 16 do not need a COVID certificate, but they do need proof of age in the form of valid ID/passport.

No, there is no contact tracing and no data will be stored. However, the protective measures in place follow federal/cantonal guidelines, which may stipulate the need for contact details to be provided. Please make sure you keep up to date in this regard in the run-up to the event you are planning to attend.

No. The one-in-three rule means there is no longer a mandatory requirement to wear a mask. We do, however, recommend that concert attendees aged under 16 wear a mask.

No. We are not planning to operate timed entry systems. However, the protective measures in place follow federal/cantonal guidelines, which may stipulate the need to implement a timed entry system. Please make sure you keep up to date in this regard in the run-up to the event you are planning to attend.

Audience members will not be confined to pods and are free to move around the event site. The categories indicated on the ticket – standing/seating area – will naturally still apply.

However, the protective measures in place follow federal/cantonal guidelines, which may stipulate the need for pods/a distancing system to be put in place. Please make sure you keep up to date in this regard in the run-up to the event you are planning to attend.

Yes, please arrive early and make sure you have all the required documentation ready (COVID certificate, ID/passport and ticket).

No. Tickets will not be refunded in the event that ticket-holders do not have a COVID certificate. Tickets can be sold on via the fansale.ch ticket platform.

If you were unable to attend the concert because of a positive rapid antigen test result, the promoter is under no obligation to refund the cost of the ticket you purchased. Please check whether the resulting loss is covered by your private insurance.

If you took out ticket insurance when you bought your ticket, the insurer will refund the cost of the ticket upon submission of a doctor’s note (more information, in German only, is available here).